🥐 Our Story

Built for bakers,
by people who love food

SmartlyServe started from a simple observation: the most passionate, talented bakers in the world were drowning in spreadsheets, sticky notes and WhatsApp orders. We decided to fix that.

Our Mission

Help every bakery
run like a business

We believe that great bakers deserve great software. Not clunky generic ERPs built for factories. Not expensive enterprise tools that take months to set up. Not spreadsheets that break when you have a busy week.

SmartlyServe is purpose-built for wholesale and retail bakeries — so every feature makes sense for your operations, every screen is designed for a bakery context, and every calculation understands how your business works.

"We saw bakery owners working 18-hour days. Their baking was perfect. Their admin was killing them. So we built the platform we wish existed."

🥐
The SmartlyServe Team
Founders, SmartlyServe Ltd
500+
Bakeries using SmartlyServe
6
Countries supported
£2.4M+
Orders processed monthly
99.9%
Uptime on paid plans
What We Believe

Our values

These principles guide every product decision we make

🎯

Purpose-built, not adapted

Every feature exists because a baker needed it. We never shoehorn generic ERP functionality into a food-business context.

🔓

Your data is always yours

Export everything, any time. No lock-in. We believe software should earn your business every single month.

Simplicity over feature bloat

A baker at 5am shouldn't need a manual. Every screen should be intuitive on the first try.

🌍

Built for the real world

UK, US, EU, Australia, New Zealand — we handle different currencies, tax rules and compliance requirements so you don't have to.

🤝

Honest pricing

No hidden fees, no surprise charges. The price you see is the price you pay. Cancel anytime with no penalties.

🧠

Technology that serves people

AI forecasting isn't magic — it's your own data, analysed intelligently to help you make better decisions, faster.

The Team

People behind the platform

👨‍💻
Product & Engineering
Platform Development
Full-stack SaaS engineering team with backgrounds in food technology and enterprise software. We've built systems that process millions of orders.
🎨
Design & UX
Product Design
Designing for real bakery environments means accounting for flour-covered hands, early morning starts, and screens in steamy kitchens. Usability is never an afterthought.
🏪
Customer Success
Onboarding & Support
Our support team includes former bakery owners and food business consultants. We understand your challenges because we've lived them.
✨ Latest Features

What's new in SmartlyServe

We ship meaningful updates every month based on what bakers actually need

🧠

AI Sales & Demand Forecasting New

Weighted moving average + exponential smoothing with day-of-week seasonality. Predicts revenue, product demand, and ingredient reorder quantities with confidence intervals.

🥗

Nutrition Management New

Full 32-nutrient database per ingredient. Auto-calculates recipe and product nutrition per 100g and per serving. Allergen detection, dietary flags (vegan, gluten-free, etc.), and label generation.

🏢

Multi-Location Management New

Manage multiple bakery branches, kiosks, and warehouses from one account. Per-location inventory, stock transfers between locations, and individual sales reporting.

📤

Bulk Import / Export New

CSV import and export for customers, products, recipes, standing orders, and inventory. Bulk-update hundreds of records at once. Compatible with Excel and Google Sheets.

🔐

Google reCAPTCHA Protection

v2 checkbox and v3 invisible reCAPTCHA on all login and registration forms. Configurable per form type from the Super Admin panel.

💳

Manual & Cash Payment Recording

Record cash, bank transfer, cheque, BACS, and card payments directly against invoices. Supports partial payments. Full payment audit trail per invoice.

🛍️

Purchase Forecasting

AI-driven ingredient reorder recommendations with urgency levels (critical / urgent / soon / watch). Factors in supplier lead times and safety stock buffers.

🖨️

Delivery List Printing

Print date-specific delivery lists from the Shipping module with customer, route, driver, address and a signature column for proof-of-delivery.

✏️

Order & Invoice Editing

Edit orders (delivery date, notes) and invoices (line items, due date) after creation. Edit mode shares the same intuitive create form.

📱

QR Code Lot Labels

Generate and download SVG QR codes for every production lot. Each QR encodes lot number, product, and best-before date for full food safety traceability.

👑

Enterprise Subscription System

Full plan entitlement engine with 24 feature flags, 16 resource limits, grace periods, trial management, and automated subscription lifecycle cron jobs.

🌐

Multi-Currency Support

Change your currency symbol in Setup and it instantly reflects across all invoices, orders, costs, wages, and dashboards throughout the platform.

🚀 Ready to Start?

Try SmartlyServe free for 14 days

No credit card required. Full access to all Professional features. Set up in under 10 minutes.

🥐 Start Free Trial Book a Demo